Student FAQ

  • Who is eligible for this offer?

  • Students age 13 or older and enrolled at an educational institution that has been accredited by an authorized governmental agency within its applicable local, state, provincial, federal or national government and has the primary purpose of teaching its enrolled students. This includes middle schools, high schools and higher education institutions.

  • How do I get verified?

  • SheerID will collect some basic personal information to confirm your eligibility for the offer. We may also ask you to upload some documentation that substantiates your status and eligibility.

    To ensure a speedy and successful verification, please pay attention to how you enter your information on the form so that it will match what is seen on the document(s). For example, enter your first and last name on the form as it appears on your school document(s).

  • What kind of document(s) do I upload if asked?

  • You'll need to upload school-issued documentation that shows your

    • First name
    • Last name
    • School name
    • Date showing current enrollment

    Please note that we will be reviewing the date of enrollment, not the print date or view date of your document(s). For example, your transcript may have been printed yesterday, but it shows that your most recent enrollment in classes was a previous term. Future terms are also not eligible, so acceptance letters unfortunately are not proof you are currently enrolled.

  • I just uploaded a document. When will I hear back with results of my request?

  • You will be contacted via email with either news you've been successfully verified or a request for additional information. Documents are reviewed in the order received and can take a while during busy times. Please check your spam/junk folder if you do not see an email in your inbox. If you have not heard from SheerID within 72 hours, please contact us.

  • My school isn't on the list. What do I do?

  • If you can’t find your educational institution, please complete the “Request to add school” form. This will initiate a manual vetting process and, if approved, the school will be added to the Qualified Educational Institution list typically within 7 days. Please return to the Autodesk Education Community after 7 days to determine if your educational institution has been approved and added to the school list.

  • What happens if I can't prove I'm a student?

  • This is extremely rare. Academic institutions provide multiple forms of official documentation that we can accept, but in the event you cannot provide us any acceptable proof of current enrollment, we will be unable to approve you for the offer. But to repeat, if you're in school, you should have access to a document we can verify.

  • How do I know you won't sell or share my personal information?

  • SheerID is a vendor providing verification services for Autodesk. The Autodesk Privacy Statement applies to the data you provide when you register for an Autodesk Account or submit information for Education verification. Protecting your privacy is important to Autodesk. Autodesk does not sell personal data as commonly understood, and it does not “sell” personal information subject to California law. Please consult the Autodesk Privacy Statement for more information on how your personal data is collected, used and disclosed.

  • I have questions that aren't covered here. Can you help me?

  • Yes, you can contact us through our Information Form. Someone from the SheerID Customer Service Team will respond as soon as they're able.