How do I get verified?
What kind of document(s) do I upload if asked?
- First name
- Last name
- School name
- Date showing current enrollment
I just uploaded a document. When will I hear back with results of my request?
I'm unable to type my school into the box or select it from the drop-down list. What do I do?
What happens if I can't prove I'm a student?
How do I know you won't sell or share my ID and information?
I have questions that aren't covered here. Can you help me?
You'll need to upload school-issued documentation that shows your
Please note that we will be reviewing the date of enrollment, not the print date or view date. For example, your transcript may have been printed yesterday, but it shows that your most recent enrollment in classes was a previous term. Future terms are also not accepted so acceptance letters would not prove current enrollment.
Documents are reviewed in the order received. You will be contacted via email within the next 20 minutes with additional details regarding your verification request. Please check your spam/junk folder if you do not see an email in your inbox. The email will let you know if you've been successfully verified or if additional information is needed to complete your verification.
This is extremely rare. Eligible US academic institutions provide multiple forms of official documentation that we can accept (e.g. class schedule, tuition receipt, transcript). In the event that you cannot provide acceptable proof of current student enrollment, we will be unable to approve you for the offer. But to repeat, if you're enrolled in an eligible US school, you should have access to a document we can verify.
This is something we take very seriously. We only use someone's information to confirm their eligibility. We do not rent their information. We do not sell their information. We do not store documents or images uploaded to our system. Click here to read our full privacy policy.
Yes, you can contact us through our Information Form. Someone from the SheerID Customer Service Team will respond as soon as they're able.