SheerID Verification FAQ

How do I know you won't sell or share my ID and information?

This is something we take extremely seriously. We only use someone's information to confirm their eligibility. We do not rent their information. We do not sell their information. We do not store documents or images uploaded to our system.

Click here to read our full privacy policy.

What kind of proof do you require?

We accept a wide variety of readily available and approved forms of documentation. We are looking for official documentation that clearly shows your first and last name, a date of birth or discharge/retire date, and a clear affiliation with the US Military, Federal and Local Law Enforcement, and Fire and EMS Personnel. We strongly suggest any documentation sent to us have sensitive information blacked out before it is uploaded to our system. Uploading documentation to us is optional, but without something to verify your credentials, we will be unable to successfully complete your request.

What happens if I can't prove I'm in any of the groups you offer this discount to?

This rarely happens. All military service men and women, law enforcement personnel, fire, and EMS personnel are given some kind of official document that we'll accept, but on the occasion you cannot provide us any acceptable proof of validation, we will not be able to allow you to continue to the offer.

But to be clear, if you are currently serving in any of the service groups we offer this exclusive discount to, we are certain you have a document we can verify.

Who is SheerID?

SheerID is a third-party verification service that works on behalf of retailers to check and verify credentials. For information on our services, visit us at www.SheerID.com.

Why do I have to go through a verification process?

You are submitting a request to a program reserved specifically for the men and women in the United States Military, Federal and Local Law Enforcement, and Fire and EMS Personnel. For quality control purposes, and to ensure only those people who fall under the required conditions are able to obtain this special offer, we have a very short qualification process we ask you to participate in. All information collected is strictly controlled and is never shared outside the context of this particular verification request.

I have questions that aren't covered here. Can you help me?

Yes, you can contact us through our Information Form. Someone from the SheerID office will be in contact with you within 24 business hours.

I don't want to do this online, how can I talk to a real person?

Our safe and secure online process is the fastest way to complete your verification and successfully access your exclusive discount. However, if you have extenuating circumstances, please contact us via our contact form.